July 2025 · 29 minutes
Going full time
Finding clients and leaving his part-time job.
Listen to the interviewNic Mongillo · BYNIC · Toronto
How coaching helped Nic find regular clients, go full time and learn to lead a growing production team.
A client story by Ryan Spanger · 6 minute read
Watch Nic’s story 2:23
Nic liked his part-time job at a gym in Toronto. The pay was regular, and his co-workers felt like family. But he wanted more. His dream was to be a filmmaker and make a living doing the work he loved.
Nic already had the skills to shoot and edit. Most of his work came through word of mouth, and the challenge was finding enough regular clients to make filmmaking his full-time job.
His experience of coaching, in his own words.
01 · Finding clients
When Nic came to coaching, he wanted direction, help organising his time and someone to hold him accountable. We started by looking at his strengths and where he needed support. He was confident in production; finding business clients was the immediate priority.
I helped him set up a simple Google Sheet: a list of past clients and other people who might need his services or refer work. It gave him a practical place to start, with people who already knew him or his work.
Nic was hesitant to follow up with past clients. If they hadn’t called, he assumed they no longer needed video or didn’t want to work with him again. We used the tracker to put those assumptions to the test by getting back in touch.
Those follow-ups helped Nic book two or three jobs straight away. Some people responded a week or a month later. In our weekly coaching calls, we reviewed his progress and identified what he needed to work on next, giving him regular accountability as he put the plan into practice.
“Working with you, it really helped me see clearly the changes that I had to make and the path that I had to take.”
Nic Mongillo, BYNIC
02 · Sales and marketing
Nic was uncomfortable with the idea of being a pushy salesman. I taught him the sales approach I use in my own production business: ask useful questions, understand what the client needs and work out how to help.
We also worked on how Nic presented BYNIC to potential clients. He hired a web designer, and I helped him think through who he wanted to work with, what he offered and how to communicate that on the website.
Nic also began using my LinkedIn outreach method to connect with potential clients beyond his existing network. In the first few weeks, he booked three discovery calls and sent one proposal. He was learning how to start conversations, ask questions and respond when a potential client raised a concern.
03 · Going full time
Nic’s first monthly video client was someone he had known for a couple of years. He had done occasional photographs and videos for him, and the client asked him to create social media videos each month.
The client had known Nic as someone who could shoot and edit. As Nic developed the sales and business skills we were working on, he began contributing ideas and strategy too. He was learning to ask what the client wanted to achieve and how the videos could help.
The new bookings and his first monthly client gave Nic confidence that he could make a living through the business. He remembered thinking:
“I know I can do this and I know I can go full time.”
Nic Mongillo, BYNIC
He was still working at the gym. As more video work came in, he began thinking about the hours he spent there and what he could do with that time in his own company.
“It was a little scary for sure, because that consistent income is really comfortable.”
Nic Mongillo, BYNIC
Nic chose to leave the gym and run BYNIC full time. He could spend more time on his showreel, website and marketing, and became more selective about low-paid and free work.
Nic on his early results
“I’ve seen one and a half to double increase in my monthly revenue, which is huge.”
Nic Mongillo · From his testimonial film
04 · The difficult days
There were days when Nic felt burnt out and even a short to-do list felt like too much. Our private Slack channel gave him a way to ask for help between coaching sessions. He could tell me what was happening without having to pretend everything was going well.
“I felt very safe and I felt that I could be vulnerable and share and that I didn’t have to put up a facade in where I was at and that I wouldn’t be judged.”
Nic Mongillo, BYNIC
When Nic messaged me on those days, I helped him reset his goal for the day and choose one manageable action.
Once, he had five or six emails to send and couldn’t face them. Nic decided to send one at noon. Completing that first email made the next one easier. Having someone to talk it through with helped him get back to work without putting more pressure on himself.

05 · What happened next
Nic went on to build a team of four editors and an assistant. At its busiest, his retainer work was producing close to 100 videos a month.
As the volume of work increased, our coaching focused more on delegation, team standards and where Nic needed to spend his time. He documented the steps in each project and identified editing as the main bottleneck.
Nic brought his workflow documents to our sessions. The early versions made sense to him but were difficult for someone else to follow. We reviewed them together as he simplified the instructions for his editors.
We also worked on setting expectations and addressing problems when work fell below the standard he needed. Nic learned that being supportive of his team also meant having clear conversations about quality and reliability.
That work helped Nic become more comfortable leading people. He also became less defensive about client feedback. In coaching, we had discussed treating the business as separate from himself, so a problem with a project became something he could address without taking it as a personal criticism.
Nic discovered that he enjoyed improving the way the business ran. Part of my role was to keep questioning his priorities: did he need to spend the day refining a system, or would finishing an edit or contacting potential clients do more for the business?
Nic’s original ambition was to make a living as a filmmaker. He was now doing that through BYNIC, while learning to lead a team and run a growing business.
By that stage, Nic and his partner had also got their own place. He described it as a huge personal shift.
Nic and I have now been working together for two years. Our coaching has changed with his business: first finding clients and building confidence in sales, then learning to delegate and manage a team. I’ve shared the tools and approaches I use, helped Nic adapt them to BYNIC and reviewed his progress with him. He knows he can get in touch between sessions when he needs help.
“Now you’re just supporting me and helping me through each challenge. So it’s very, it’s a privilege for me to work with you.”
Nic Mongillo, BYNIC
Your next step
If you recognise some of Nic’s challenges in your own business, I can help you work out what to focus on and put it into practice.
You can start with a one-off session or work with me on an ongoing basis. See the coaching options, pricing and what’s included.
Get started with coaching More client storiesHear Nic discuss his experience of coaching on The Business of Video Production.
July 2025 · 29 minutes
Finding clients and leaving his part-time job.
Listen to the interviewMay 2026 · 22 minutes
Hiring editors and learning to manage a team.
Listen to part oneMay 2026 · 22 minutes
Handling feedback and getting more confident in his decisions.
Listen to part twoBased on Nic’s testimonial and our podcast interviews. Visit BYNIC to see his production work.